At Boreal Therapy Collective, we direct bill 25+ benefit providers. Many benefit providers will cover a portion or the whole amount of your therapy session. With your consent, we will always direct bill your benefit provider first.
Some benefit providers do not allow for direct billing and require you to submit receipts for reimbursement. If we are unable to direct bill, you can pay via email money transfer or credit card. You will be given a receipt once payment has been collected.
Please note that our ability to offer direct billing does not mean that direct billing is always available (confusing, we know). For instance, while Boreal Therapy Collective can direct bill Canada Life, Canada Life's agreement with certain employers does not cover social workers. Similarly, Alberta Blue Cross' agreement with certain employers requires that the therapist providing treatment have a master's degree.
In short, direct billing can get complicated and everyone’s benefit provider is different. If you are wondering how much your benefit provider will cover - or if a therapist must meet certain educational criteria to be a covered provider - please check your benefit plan booklet or reach out to your benefit provider directly. We commit to being transparent with you throughout the direct billing process. Again, we encourage you to thoroughly review your benefit coverage and its limitations.
Remember, most benefit entitlements reset on January 1 of each year!