We’re located at 8530 Manning Avenue, Unit 104. You’ll find us in the Service Canada building (on the side of the building that faces the Clearwater River). To check out our space, click here.

We’re located at 8530 Manning Avenue, Unit 104. You’ll find us in the Service Canada building (on the side of the building that faces the Clearwater River). To check out our space, click here.

Parking is located at the front and back of the building. The front parking lot is closer to us but tends to fill up quickly. There is also an empty dirt lot adjacent to our office that many use for parking. If you park at the back (where Service Canada is located), you can walk around the building to reach our office. To learn more about parking, click here.

Importantly, you do not need to be in town for treatment. We offer in-person and virtual therapy and our therapists are happy to provide whatever option works best for you!

Beginning therapy with Boreal Therapy Collective is easy and requires no referral. You can book your initial assessment here!

Most people will have a therapy session every two weeks, and we recommend this for optimal treatment. Effective therapy typically takes somewhere between six to twelve appointments (for some more, others less). Many choose to continue therapy once formal treatment is complete. This is referred to as maintenance. People who do this typically have an appointment once every six to eight weeks. This is not a requirement and is a matter of personal choice.

During your first appointment, you and your therapist will get to know one another. Your therapist will ask you questions to better understand you and your areas of struggle. This is known as an assessment. Depending on how much you share, the assessment phase can last anywhere from one to three appointments. The assessment is critical. It helps you and your therapist understand your goals, and it helps your therapist develop a treatment plan to support you in achieving these goals.

If you need to cancel or reschedule a session, you must do so at least 48 hours prior to your session. Late cancellations (less than 48 hours’ notice) and no-shows will be billed at the full session rate. This policy is strictly enforced.

To help you remember upcoming appointments, we send 72 hour reminder emails. This gives you 24 hours to cancel your appointment (and allows us to fill the spot with someone in need of mental health care).

Late cancellations and no-shows will only be forgiven in the event of a serious medical or family emergency.

Yes, we offer online/virtual therapy to residents of Alberta through Jane App, a web-based electronic health record system based in Montreal, Quebec. Jane App is fully compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA).

We work with children (age 8+), teens, and adults of all ages.

Yes, we offer family therapy.

Yes, we offer couples counselling. At present, couples counselling is available through virtual appointment only.

We are open from Monday-Friday from 9:00am-5:00pm MST. Some of our therapists offer evening and weekend appointments. We are not open on statutory holidays.

For a detailed review of our rates, please click here.

At Boreal Therapy Collective, we direct bill 25+ benefit providers. Many benefit providers will cover a portion or the whole amount of your therapy session. With your consent, we will always direct bill your benefit provider first.

Some benefit providers do not allow for direct billing and require you to submit receipts for reimbursement. If we are unable to direct bill, you can pay via email money transfer or credit card. You will be given a receipt once payment has been collected.

Please note that our ability to offer direct billing does not mean that direct billing is always available (confusing, we know). For instance, while Boreal Therapy Collective can direct bill Canada Life, Canada Life's agreement with certain employers does not cover social workers. Similarly, Alberta Blue Cross' agreement with certain employers requires that the therapist providing treatment have a master's degree.

We highly recommend that you check your benefit plan booklet or reach out to your benefit provider directly to confirm your coverage for therapy.

For more information on rates and benefit coverage, click here.